1. Information we collect
Information you give us may include your name, company, email, phone number, shipment origin and destination, cargo or pet details, delivery instructions, and documents required to review or coordinate a service.
We may also record basic website-use information, including your browser and device type, visited pages, referral source, approximate region, and access date and time.
2. How we use information
We use relevant information for the following purposes:
- Answering questions and responding to quote and service requests.
- Reviewing routes, schedules, paperwork, restrictions, and delivery needs.
- Arranging shipments with customers, carriers, agents, customs professionals, and delivery partners.
- Supporting tracking, operational updates, billing, and customer enquiries.
- Keeping the website secure, preventing misuse, and improving our service.
- Fulfilling legal, regulatory, customs, security, and recordkeeping duties.
3. Legal reasons for processing
Our reasons for processing information depend on the service location and applicable law. They may include taking requested steps before a contract, fulfilling a contract, meeting legal duties, protecting legitimate business interests, or relying on consent where required.
4. When information may be shared
We share information only to the extent reasonably necessary with carriers, airlines, shipping lines, handling agents, customs brokers, border authorities, payment or technology providers, insurers, professional advisers, and destination partners involved in your requested service. Disclosure may also be required by law, a court order, or a competent authority.
Personal information is not sold by us.
5. International transfers
International shipments may require information to be transferred to, or accessed from, the United States, Australia, the United Kingdom, New Zealand, or other countries on the route. Where required, we apply reasonable contractual, organizational, or legal safeguards to these transfers.
6. Cookies and website tools
Cookies and similar technologies may support website operation, security, preferences, analytics, tracking, or customer support. You can restrict cookies through your browser settings, though this may affect how some features work.
7. Retention and security
We keep information only as long as reasonably needed for its original purpose, contractual and operational records, disputes, or legal duties. We use appropriate administrative and technical safeguards, although no online transmission or storage system is completely secure.
8. Your choices and rights
Your location may give you rights to access, correct, delete, restrict, object to, or transfer your information, or withdraw consent. We may still need to retain some information to meet a legal duty or an active service requirement.
To make a request, contact info@hyperfastdelivery.com. Identity verification may be required before we complete your request.
9. Children’s information
Our general freight and logistics services are not intended for children. We do not knowingly collect children’s personal information through this website without appropriate authorization.
10. Updates to this policy
Changes to our services, systems, or legal requirements may lead us to update this policy. We will publish the current version and its effective date on this page.
11. Contact us
For questions about privacy or how we handle personal information, contact info@hyperfastdelivery.com.